Big ideas are usually too big, says Jason Fried, co-founder of the
software company 37signals and co-author of the workplace manifesto
"Rework." "
If we have a big idea, let’s chop that idea in half," he
says. "Let’s chop it in
half again. Let’s figure out what the core thing is, what the three
things you need to do are and let’s do those things really, really
well."
In
his most recent Big Think interview,
Fried talks about his innovative and provocative ideas about how to run
a company in the new economy. Fried says it's important to remember
that
"interruption and collaboration are two different things. In the
modern workplace with the open work space and lots of hard materials
everywhere, and people cramped in really close to one another, it just
encourages interruption. It doesn’t encourage collaboration.”
He's also not such a big fan of companies that are funded by venture
capital. "
A venture-backed company on day one has to spend money,"
Fried said, adding, "A bootstrap company, like ours—we are
self-funded—has to make money. ... I think on day one, if you have a
choice, do you want to make money or do you want to spend money, you’re
better off as an entrepreneur learning how to make money and not
learning how to spend it."
Fried also speaks
about why “free is fine,” adding, “
We like to liken it to emulating drug
dealers, basically. So, drug dealers give people a little taste, they
get them hooked and then people buy more. And you know, I hope our
products are as addictive as crack. They may not be, but I hope they
are. But the idea is that, that model works really well. And so our
products, you can try them for free. You can try them as long as you
want for free. And then if you need some more of our products, more
features or more capacity, then you can pay for them.”
37signals
has a policy of
hiring infrequently and only when absolutely needed.
Of resumes, he said, “it’s spam,” adding, its a “general purpose
document that you give out to a lot of people. If a cover letter is
generic, I don’t want to talk to that person. If a cover letter is
written for us clearly, and you can tell in a cover letter, then you
definitely want to consider that person because they actually want your
job, not just a job, but your job.”