Stephanie Fierman
Recently, I’ve started to wonder how we can possibly ingest the fire hose of information that comes at us every day. The obvious answer is that we can’t. Brits know it, tweens know it, experts know it. And yet… on it comes, leading one to either eliminate it - unsubscribe to an email newsletter ... Read More
Ah, the sweet satisfaction of being able to vent. You know the feeling: you have an awful customer service experience and vow to tell every man, woman and child all about it until the day you keel over. And so you do.But how many people is that - 5, 6, maybe 10? And how quickly did you stop ... Read More
Twitter may be the only place right now where you can easily follow many of the philanthropic leaders in the world and hear their (bite-sized) thoughts in real time. Go to www.summize.com or search.twitter.com to get started. Read More
I counsel clients in the financial services and luxury spaces that a choice to advertise right now must be made with extreme care. The hurt, anger and fear in the market right now means that consumers do not have the time nor the inclination to discriminate between your peers (who may not have ... Read More
The political bitterness seems particularly high right now. I don't understand why one would think that attacking others' thoughts - without bringing any value to the situation - would be something that contributes value. Read More
Building brands and businesses in NYC.